Welcome to Eupona, a fashion and lifestyle brand operated by Swift Enterprises.

These Terms & Conditions (“Terms”) govern your access to and use of the Eupona website, products, and services. By accessing, browsing, registering an account, or placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website and services.

1. About Us

Brand Name: Eupona

Registered Company Name: Swift Enterprises

Business Address:
539P, 2nd Floor, Sector 22A,
Gurgaon, Haryana – 122015, India

Customer Support Email: piush12345678@gmail.com

Customer Care: +91 8287903277

GSTIN: 06BMWPR4942R1ZS

2. Eligibility to Use

By using this website, you confirm that:

• You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements under applicable laws.
• All information provided by you is accurate, complete, and up to date.

Eupona reserves the right to refuse service or suspend access if false or misleading information is provided.

3. User Account

Customers may create an account to enjoy a faster and more personalized shopping experience.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting unauthorized access to your account.
• Updating your account information whenever necessary.
• All activities carried out through your account.

If you suspect unauthorized use of your account, please contact us immediately.

4. User Responsibilities

While using our website, you agree to:

• Provide accurate and truthful information.
• Use the website only for lawful purposes.
• Respect applicable laws and regulations.
• Maintain the confidentiality of your account credentials.
• Cooperate with us during verification or support processes, where required.

You agree not to misuse the website or interfere with its normal operation.

5. Prohibited Activities

Users must not:

• Submit false or misleading information.
• Engage in fraudulent transactions or payment abuse.
• Attempt unauthorized access to our systems.
• Upload viruses, malware, or harmful code.
• Use automated tools to scrape or copy website content.
• Copy, reproduce, distribute, or commercially exploit website materials without permission.
• Misuse promotional offers or discount coupons.
• Engage in abusive, unlawful, or disruptive behavior.

Violation of these Terms may result in suspension or termination of your account and, where appropriate, legal action.

6. Product Information

We strive to provide accurate descriptions, images, specifications, and pricing for all products. However:

• Product colours may vary slightly due to photography, lighting, device screens, or display settings.
• Fabric texture, print placement, and stitching may vary within acceptable manufacturing standards.
• Product dimensions may have minor variations.
• Product availability is subject to stock availability.

Minor variations do not constitute product defects.

7. Pricing & Promotions

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified. While we make every effort to ensure pricing accuracy:

• Prices may change without prior notice.
• Discounts and promotional offers are available for limited periods.
• Coupon codes are subject to individual terms and conditions.
• Pricing errors caused by technical or typographical issues may be corrected at any time.

If an order is placed with an incorrect price due to an error, Eupona reserves the right to cancel the order and issue an appropriate refund where applicable.

8. Product Availability

All products are offered subject to availability.

Adding an item to your shopping cart does not guarantee reservation of stock.

If a product becomes unavailable after an order is placed, we may:

• Cancel the affected item.
• Offer an alternative product (where applicable).
• Process a refund for the unavailable item.

9. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase. An order is considered accepted only after:

• Payment has been successfully authorized (where applicable).
• Internal verification is completed.
• The order has been confirmed and dispatched.

Eupona reserves the right to decline or cancel any order for reasons including, but not limited to:

• Suspected fraud
• Pricing errors
• Product unavailability
• Payment verification failure
• Violation of these Terms

10. Payment Methods

We currently accept the following payment methods:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (COD)

All online payments are processed securely through trusted third-party payment gateway providers.

Security Note: Eupona does not store customers’ complete card details, CVV, UPI PIN, or banking passwords.

11. Cash on Delivery (COD)

Cash on Delivery is available for eligible locations within India. Please note:

• A ₹10 Cash on Delivery (COD) convenience fee is applicable on COD orders.
• COD availability depends on the delivery location and order value.
• Eupona reserves the right to disable COD for selected PIN codes, products, or customers based on operational or security considerations.

12. EMI Availability

Easy Monthly Installment (EMI) options may be available through eligible banks, card issuers, or payment service providers.

EMI approval, tenure, interest rates, and eligibility are determined solely by the respective payment provider. Eupona does not control or guarantee EMI approval.

13. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for convenience and are not guaranteed. Unexpected delays may occur due to logistics, weather conditions, public holidays, operational challenges, or circumstances beyond our reasonable control.

14. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our respective policies available on the website. Customers are encouraged to review:

• Return & Exchange Policy
• Refund Policy
• Shipping Policy

before placing an order.

15. Intellectual Property

All content available on the Eupona website, including but not limited to:

• Brand name, Logo, Product images, Product descriptions
• Graphics, Icons, Videos, Website design
• Source content, Layouts, Text

is owned by or licensed to Eupona and/or Swift Enterprises. No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

16. Third-Party Services

Our website may integrate with trusted third-party providers for:

• Payment processing
• Logistics and shipping
• Website analytics
• Advertising
• Marketing communications
• Customer support

Eupona is not responsible for the policies, practices, or services provided by these independent third parties.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Eupona shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Website interruptions, Technical errors, Product availability
• Delivery delays, Payment gateway issues, Third-party service interruptions
• Unauthorized account access, Loss of data, Use or inability to use the website

Your use of the website is at your own discretion and risk.

18. Indemnification

You agree to indemnify and hold harmless Eupona, Swift Enterprises, its directors, employees, affiliates, partners, and service providers from any claims, liabilities, losses, damages, or expenses arising from:

• Your misuse of the website.
• Breach of these Terms.
• Violation of applicable laws.
• Infringement of the rights of any third party.

19. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection, processing, and use of your information as described in that policy.

20. Changes to these Terms

Eupona reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice.

The latest version published on this page shall supersede all previous versions. Continued use of the website after any updates constitutes acceptance of the revised Terms.

21. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or transactions conducted through it shall be subject to the exclusive jurisdiction of the competent courts located in Gurgaon, Haryana, India.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Eupona

Operated by: Swift Enterprises

Email: piush12345678@gmail.com

Customer Care: +91 8287903277

Business Address:
539P, 2nd Floor, Sector 22A,
Gurgaon, Haryana – 122015, India

Acceptance of Terms

By accessing, browsing, creating an account, or placing an order through the Eupona website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Your continued use of our website constitutes your acceptance of all applicable policies, including our Privacy Policy, Shipping Policy, Return & Exchange Policy, Refund Policy, Cookies Policy, and Disclaimer.